PRIVACY POLICY | Rachel Boucher

Online Privacy Policy
Last updated: 4/12/2025

At Rachel Rose Boucher LLC (“COMPANY”), your privacy is important to us, and we respect your preferences.

This Online Privacy Policy (“Policy”) explains how COMPANY collects, uses, and protects personal information (“Personal Information”) when you interact with www.rachelroseboucher.com (the “Site”). By visiting or using the Site, you agree to the practices described in this Policy. If you do not agree, please do not access or use the Site.

Contact Us
If you have any questions, you may contact us at:
rachelroseboucher @gmail.com

Information We Collect

We collect Personal Information in the following ways:

When you register on the Site or fill out a form
When you make a purchase
When you communicate with us via email or other methods

This may include your name, email address, mailing address, and payment details (processed securely by third-party platforms). You may also visit our Site anonymously.

Additionally, when you access or purchase content through third-party platforms like Thinkific or subscribe via Substack, those platforms may collect information on our behalf in accordance with their respective privacy policies. We encourage you to review their terms and policies directly.

How We Use Your Information

We may use the information we collect from you in the following ways:

To personalize your experience
To improve our website
To respond to customer service requests
To process orders or provide services
To send emails related to your orders or occasional updates (with an unsubscribe option)
To administer promotions, surveys, or other features

Recorded Classes and Video Sessions

Some of our services, such as classes or consultations, may be conducted via video conferencing platforms (e.g., Zoom) and may be recorded.

By participating in a recorded session, you consent to the recording of your image, voice, or content. Recordings may be used:

To provide replay access to participants
For internal review and quality assurance
For educational or promotional purposes, only with your additional written consent

If you do not wish to be recorded, please notify us before the session begins.

Use of Technology

We occasionally use trusted automation tools, including AI-assisted software, to help us communicate more effectively, manage scheduling, and tailor our content to your interests. These tools are used mindfully, with your privacy and humanity always at the center of our work.

Any AI-assisted tools used in scheduling, customer service, or marketing are used solely to enhance your experience and efficiency. We do not use AI for decision-making without human oversight. Your data is never sold or shared with AI developers or third parties beyond the scope of service delivery.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no method of online transmission or storage is completely secure. We cannot guarantee absolute security but strive to protect your information as responsibly as possible.

Payment Information

All payments made through our website are processed securely through third-party payment processors such as Stripe or PayPal. We do not store or have access to your full credit card details. These payment processors are independently responsible for the collection and use of your information and operate under their own privacy policies and security standards (including PCI-DSS compliance).

Sharing of Information

We do not sell, trade, or rent your Personal Information to outside parties.

We may share your data with trusted third-party service providers who help us operate our Site or conduct business, under strict confidentiality agreements. We may also share your information if required to comply with the law, enforce our site policies, or protect the rights, safety, or property of ourselves or others.

Non-personally identifiable visitor data may be used for analytics or marketing purposes.

Third-Party Links

Our Site may contain links to external websites. These third-party sites have independent privacy policies. We are not responsible for the content or practices of linked sites, but we value your feedback about them.

Substack Membership & Email Services

Rachel Rose Boucher LLC uses Substack to manage newsletters, memberships, and email communications. When you subscribe, comment, or engage with content on Substack, your information may be collected and processed by Substack in accordance with their Privacy Policy and Terms of Use. We encourage you to review these policies before subscribing or engaging through that platform.

By subscribing or interacting with our content on Substack, you understand that your data is also subject to Substack’s privacy practices.

Email Communications

Your email address may be used to send information and updates related to your orders or services. You may also receive occasional news, offerings, or updates. You may unsubscribe at any time by following the instructions in the emails or contacting us directly.

In addition to communication via platforms like Substack, we maintain our own email list to share insights, offerings, and updates that support your journey. You may receive occasional emails from us directly, which you can unsubscribe from at any time using the link provided in each message. We never sell or share your email address, and you’re always in control of what you receive.

Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to enhance your experience on our Site. These tools help us understand how visitors use the Site, personalize content, and improve our services.

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site.

We use third-party tools (such as Google Analytics) to track aggregated, anonymized usage data. These third parties may collect information in accordance with their own privacy policies.

Children’s Privacy (COPPA Compliance)

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect information from children. If we learn we have inadvertently collected such data, we will delete it.

California Privacy Rights (CCPA/CPRA Compliance)

If you are a California resident, you may have the right to:

Request access to the personal data we hold about you
Request deletion of your personal data
Opt-out of the sale of your data (we do not sell personal information)

To exercise your rights, contact us at rachelroseboucher@gmail.com

Compliance with Regional Privacy Laws (GDPR, UK-GDPR)

If you are a resident of the European Union (EU), United Kingdom, or California, you may have specific rights under the General Data Protection Regulation (GDPR) or California Privacy Rights Act (CPRA), including:

The right to access or correct your personal data
The right to request deletion of your data
The right to object to or restrict certain types of processing
The right to data portability

To exercise these rights or inquire further, please email us at rachelroseboucher @ gmail.com with the subject line “Privacy Rights Request.”

No Liability; Indemnification

IN NO EVENT WILL RACHEL ROSE BOUCHER LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS ONLINE PRIVACY POLICY, OR PROFESSIONAL ERRORS OR OMISSIONS, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED ON AGREEMENT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, AND WHETHER OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. IN THE EVENT OF A CLAIM ARISING DIRECTLY OR INDIRECTLY OUT OF THIS ONLINE PRIVACY POLICY, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS RACHEL BOUCHER LLC FROM ANY AND ALL CLAIMS, LIABILITIES, SUITS, ACTIONS, PROCEEDINGS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS FEES.